FAQ

Can I use the product while pregnant or breastfeeding?

There are no restrictions in the European Regulation (EU 1223 2009) about Vitamin A for pregnant women, and it is safe. However, toxicologists do not recommend using skincare with Vitamin A  for this type of population, so in the end, it’s always a person’s personal choice. So there are beauty enthusiasts who use it, and others who prefer not to. We always suggest checking with your doctor that knows your case best.

Can I use the cleanser for face twice a day?

Yes, you can use a face cleanser according to your skin needs. We recommend using it no more than twice a day, to not strip off your skin from its essential/natural oils.

Is it formulated or produced in Switzerland?

It is both formulated and produced in Switzerland, following the most strict regulation in the skincare world and using Swiss Biotechnology. NUME-Lab’s Clean Skincare is based on clean beauty cosmetics, using only the best natural bio-active ingredients that protect the skin and regenerate it. The ingredients are carefully selected and in NUME-Lab products you will never find ingredients such as parabens, sulfates, phthalates, mineral oils, formaldehyde, DEA, TEA, MEA, methylisothiazolinone, alumina or derivatives. The skincare products are Cruelty-Free and Halal-Certified.

Are the products good for acne-prone skin?

Yes, the Regenerating Trio (Advanced Renewal Face Cream, Deep Exfoliating Cleanser and Resurfacing Night Peel Serum) has been developed together with biotechnologists considering the most challenging skin concerns like acne. Snail Mucin is indeed one of the best ingredients that help to speed up the healing of skin irritations like acne. Clean beauty products are always the best skincare regime choice for acne prone skin.

How many times per day can I use the Advanced Renewal Face Cream?

We recommend using it twice a day, in the mornings and the evenings. However, you can apply the face cream for dry skin even more often, according to your skin needs. Always listen to your skin for the best results.

Should I use the Absolute Radiance Eye Serum? 

The skin around your eyes is thin and much more delicate than any other part of your face, so it easily shows signs of aging and stress. Applying a nourishing, regenerating eye serum will help depuff your under eyes, diminish the appearance of dark circles, restore skin firmness, relax your expression lines and reduce wrinkles. An under-eye serum will keep you looking youthful, fresh, and bright-eyed – just like when you get a solid eight hours of sleep. 

Why is my skin purging?

Skin purging is a reaction to an active ingredient that is increasing cell turnover rate. It is common when you start using new products as the dirt, oils, sebum, and any hidden “imperfections” in your skin emerge to its surface and cause breakouts. 

The products that are more likely to cause skin purging are retinoids, AHAs, and acne treatments. The treatment that is causing your skin purging is the same treatment that will solve your skin concerns, so let the treatment run its course.

What is Snail Mucus Extract?

Snail Mucin benefits for your skin are just too many to count.  Snail Mucin is a powerful active ingredient used to repair skin photoaging damages, keep the skin healthy, brighten dark spots, improve the appearance of acne-prone skin, and prevent further spots. Snail slime naturally contains the proteins elastin and collagen, peptides, antioxidants, glycolic acid, and allantoin, resulting in all of these benefits. Learn more about Snail Mucin 

Who issues the Halal certification?

All NUME-Lab skincare products are certified by Halal Services in Switzerland. 

The HSC certification has high Halal Quality Standards and it is a trusted and worldwide recognized certification body. The HSC Halal certificate is recognized by: LPPOM MUI (Indonesia) including flavors, JAKIM (Malaysia), MUIS (Singapore), CICOT (Thailand), UAE, Saudi Arabia, and other respected Halal authorities around the world.

This worldwide recognition is the guarantee of a global acceptance of the HCS’s Halal-certified products.

For more information click here

My skin is tingling and a bit red after using 10% Glycolic Acid Resurfacing Serum, is it normal?

Glycolic acid at high % can make your skin feel tingly and slightly irritated/red for a few minutes after application. This is completely normal; it in fact means that the ingredient has started to work. Slight tingling, stinging, or redness is normal when using AHA (glycolic acid), and you may feel this the first few times until your skin gets used to this ingredient. However, what we suggest, when starting with this active ingredient, is to always make a patch test before applying to your entire face. If you never used high % glycolic acid skincare, start applying a small amount of the glycolic acid product in the evening on a small area of your forehead (where your skin is thickest). Avoid your eyes and lips area. Use only in the evening once or twice a week. If you experience long lasting harsh irritation within 24 hrs (redness, flakiness), your skin might be too sensitive for AHA concentrated products. Instead try products that contain less glycolic acid like for example the “Deep Exfoliating Cleanser”.